A Public Value Based Framework for Evaluating the Performance of e-Government in China
نویسنده
چکیده
Much research has been done on evaluating the performance of e-government in China, but comprehensive pictures of research done on evaluation of performance of e-government can hardly be found in the Chinese literature. Besides, there are few theories to support the research and practice in evaluation. By analyzing existed literature, the paper proposes a conceptual framework for evaluating performance of e-government based on public value perspective. Delivery of public services, effectiveness of public organization and development of trust are identified and selected as three basic public values for analysis.
منابع مشابه
Designing an E-Government Model in the Ethical Framework of Good Governance
Background: Good governance within the framework of ethics is active and constructive cooperation between government and citizens, and the key to its success lies in the ethical behavior of the participating powers in political management. The success of e-government requires elements of good governance based on ethics. To realize e-government, we need good ethical governance indicators. Theref...
متن کاملA Citizen-Oriented Approach for Evaluating the Performance of e-Government in Sri Lanka
This paper presents an empirical study of the performance of e-government in Sri Lanka from the perspective of citizens within a public value based conceptual framework. The delivery of quality public services, the effectiveness of public organizations, and the achievement of socially desirable outcomes through e-government are considered using the data from several national surveys. The study ...
متن کاملHow Do We Evaluate Health in All Policies?; Comment on “Developing a Framework for a Program Theory-Based Approach to Evaluating Policy Processes and Outcomes: Health in All Policies in South Australia”
It is well-established that population health is influenced by a multitude of factors, many of which lie outside the scope of the health sector. In the public health literature it is often assumed that intersectoral engagement with nonhealth sectors will be instrumental in addressing these social determinants of health. Due to the expected desirable outcomes in population health, several countr...
متن کاملA Revised Framework For Evaluating The Public Value Of E-Government
The concept of public value is becoming increasingly popular as the modern driver for the development of electronic government worldwide. As a result, adequately evaluating the public value of e-government becomes critical, exemplified by the development of several frameworks in this regard. These frameworks, however, suffer from various shortcomings for effectively evaluating the public value ...
متن کاملTesting and Validating a Conceptual Framework for Evaluating the Public Value of e-Government using Structural Equation Modelling
This paper develops and validates a conceptual framework for evaluating the public value of e-government in Sri Lanka. The delivery of public services and the efficiency and effectiveness of public organizations are considered based on a comprehensive literature review. Structural equation modelling is used on the survey data collected in Sri Lanka for testing and validating the proposed framew...
متن کامل